A Front Desk Agent is the first point of contact for guests at a lodging establishment. They are responsible for offering excellent customer care, overseeing check-ins and check-outs, and tackling guest issues. Moreover, they often carry out tasks such as taking phone calls, scheduling rooms, and providing facts about the property and its faciliti
A Hotel Associate is the primary point of greeting for guests at a hotel. They are responsible for providing excellent customer service, managing check-ins and check-outs, and addressing guest concerns. Moreover, they often carry out tasks such as taking phone calls, scheduling rooms, and providing facts about the accommodation and its services.
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